Pausing Campaigns - Explained

What happens when a campaign is paused and there are leads queued up for steps within the campaign?


What happens when a campaign is paused while there are leads inside of it?


Let’s say there's 12 leads at step 2/6, and each step has a 1 day delay in between them.

Scenario 1: Are the leads kept in queue (at step 2)?


Scenario 2- Will they continue to progress through the campaign without firing off events to people?

Scenario 2 is what will happen.

Leads will skip through steps within the campaign while the campaign is paused. In other words, time will progress but the events will not send out. When you unpause the campaign, events will start sending based off where the lead is in the campaign.

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